At Digioyo.com, we are committed to providing you with a seamless shopping experience. Our return policy is designed to ensure your satisfaction with the products you purchase. Please review the following guidelines for returns:
Initiating a Return:
- If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please raise a return request on Digioyo.com.
- Return requests must be raised within 7 days for all items from the date of delivery.
Digioyo Inhouse Items:
- All Digioyo Inhouse items are 100% authentic and covered under our 2x Money Back Guarantee.
- Note: Digital Goods are excluded from the 2x Money Back Guarantee.
Electronics and Mobile Phones:
- For electronic appliances and mobile phones, check for issues after the return policy period. If covered under seller or brand warranty, contact the respective warranty provider.
Digioyo Like New:
- For Like New items, refer to the specific warranty period for phones, laptops, and tablets.
- Change of mind is not applicable for returns and refunds for Digioyo Like New items.
Valid Reasons for Return:
- Delivered product is damaged, defective, incorrect, incomplete, or does not match the product description.
- Delivered product does not fit (size is unsuitable).
Return Policy per Category:
Certain items marked as non-returnable on the product page are not eligible for return.
Specific Category Policies:
- Appliances: Change of mind is not applicable. Refer to the warranty policy for device-related issues.
- Software and Gaming: Change of mind is not applicable for return and refund for software products labeled as non-returnable.
- TVs, Audios & Cameras: Change of mind is not applicable. Refer to the warranty policy for device-related issues.
- Home & Living: Change of mind is not applicable. Refer to the warranty policy for device-related issues.
- Sports & Travel, Baby, Toys & Kids: Change of mind is applicable for certain items. Refer to the product page for return reasons.
- Digital Goods: Non-returnable.
For specific warranty details and any questions or queries, please contact our Customer Care team.
Digioyo.com reserves the right to reject or accept warranty claims on a case-by-case basis. Terms and conditions of the Digioyo.com Return Policy are subject to change without notice.